Summer often brings a shift in customer habits, industry demands and operational challenges for businesses. Whether you’re in hospitality, retail, manufacturing, or healthcare, waste streams tend to change with the seasons. 

For many industries, summer signals an increase in certain types of waste—from food and packaging to construction debris and product returns. To remain sustainable, efficient, and cost-effective, businesses must adopt circular economy principles tailored to these seasonal trends.

Here, we’ll explore summer waste realities across eight key industries and offer actionable tips to help your business manage waste smarter while staying sustainable all summer long and beyond.

Understanding Seasonal Variations in Waste

Seasonal trends in waste streams arise from shifts in consumer behaviors and industry practices. Summer sees increased outdoor events, peak tourism, construction surges, and warm-weather dining. These trends generate specific waste challenges unique to each industry:

• Automotive sees higher vehicle and tire servicing needs as more people hit the road for vacations.
• Transportation/Logistics face challenges with packaging waste from surges in summer shipments.
• Hospitality/Restaurants encounter food waste spikes amid busier outdoor dining seasons.
• Retail generates additional packaging waste from sales of summer seasonal goods.
• Grocery experiences higher demand for seasonal produce, which increases spoilage risks.
• Manufacturing/Construction accelerate activities due to optimal weather, producing more operational waste.
• Healthcare contends with elevated patient volumes (e.g., heat-related illnesses), resulting in more medical waste.

Being proactive during the summer months offers an opportunity to “close the loop” by designing waste streams to be reused, composted or recycled, reducing environmental impact and optimizing costs.

Practical Steps for All Businesses to Close the Loop

No matter your industry, the following steps can help ensure your waste strategy aligns with circular economy principles this summer:

1. Audit Your Waste Streams.
   Identify what types of waste your facility generates most during the summer and evaluate opportunities for reduction, reuse and recycling.
2. Engage Employees.
   Train staff to follow waste-sorting protocols and encourage creative input on waste-reduction processes. It takes a sustainable ecosystem to move the needle.
3. Collaborate with Vendors.
   Work with suppliers who share your sustainability goals, such as those offering reusable shipping materials or eco-friendly products. Or, better yet, if you work with a waste handling company, there’s a strong chance they are connected with a large network of vendors to identify which vendors are best aligned with your goals and values.
4. Use Technology.
   Implement waste tracking systems to monitor volumes over time and assess the effectiveness of your waste strategies. Know which tech is best suited for your company, so you avoid possibly taking on a new challenge.
5. Educate Consumers.
   Build customer loyalty by showcasing your waste-reduction initiatives. Provide incentives for sustainable behaviors, like discounts for reusable containers or participation in recycling programs.
6. Set Measurable Goals.
   Define success with key metrics (e.g., “reduce food waste by 30%”) and communicate progress transparently.

The Benefits of Sustainability All Season Long

Adopting a circular economy mindset brings numerous advantages. By reducing waste, businesses save on disposal costs, improve efficiency and cultivate customer goodwill. Aligning waste strategies with summer demand patterns ensures your operations remain agile and ready to adapt to other seasonal shifts.

Summer may come with its challenges, but it’s also ripe with opportunities. By preparing now and rethinking waste and recycling management, your business can set the stage for sustainable practices that will carry forward into autumn and beyond. Closing the loop isn’t just about cutting waste; it’s about creating a thriving, connected system where resources are always reused and valued. Will your business take the first step?

The Waste Expo 2025 in Las Vegas continues to illuminate the road ahead for the recycling, environmental services and circular economy industries. From groundbreaking technologies to strategic conversations, the event provided a platform to explore the innovations shaping the future. 

At Quest, our team attended with a mission to stay ahead of emerging trends, strengthen key relationships and uncover tools to better serve our clients. Here are the highlights from our experience and what they mean for the evolving landscape.

1. Strengthening Vendor Partnerships

A key theme of this year’s Waste Expo was the evolving role of vendors. Rather than being seen as traditional service providers, vendors are pivoting to create more value through services like tailored site analyses and waste audits. These enhanced collaborations aim to optimize operations, reduce costs and deliver better outcomes for businesses. For Quest, this represents an opportunity to foster stronger, multi-level relationships that not only solve challenges but create greater long-term value for our clients.

Learn more about how consolidating vendors can simplify operations and enhance efficiency in our detailed guide here.

2. Spotlight on Electric Vehicles (EVs)

The shift toward electric vehicle fleets stole the spotlight at this year’s Expo. EVs promise lower emissions and enhanced operational efficiency, marking a significant transition from traditional fleet technologies. The wide display of EV trucks and advanced charging systems felt like a glimpse into the future, reaffirming our industry’s commitment to sustainable progress. At Quest, we’re already exploring how these developments can integrate into our offerings to help clients meet their environmental goals.

3. Innovation in Equipment Design

This year also showcased fresh innovations aimed at tackling real-world challenges. For example, new open-top container designs featuring dual-directional doors were unveiled, offering flexibility and efficiency in loading and unloading. These kinds of practical advancements are what enable businesses to streamline processes and reduce bottlenecks. Seeing such solutions firsthand helps Quest identify which technologies align with the needs of our clients.

4. Expanding Markets, Expanding Opportunities

Another valuable takeaway was the industry’s focus on expanding into underserved markets. Vendors are exploring ways to grow their footprints, creating competitive dynamics that in turn present opportunities for clients to benefit from better cost structures and service efficiencies. These expansions also signal a promising shift in addressing challenges for businesses operating in regions with limited service options.

5. Advanced Recycling Techniques

Seeing advancements in recycling technology was particularly exciting. Vendors unveiled processes to clean and separate contaminated plastics, enabling these materials to be reused by their original generators. These innovative techniques not only address sustainability goals but also solve operational issues for businesses striving to reduce landfill contributions. Quest is committed to leveraging these innovations to help clients improve recycling rates and achieve their environmental objectives.

6. Adapting to Industry Evolution

The Expo reflected an industry that never stops evolving. From the increasing adoption of EVs to thoughtful discussions around market shifts, the pace of change is consistent and impactful. The announcement of a new, every-other-year format for Waste Expo events signals a potential shift in how these gatherings are structured. Despite these changes, the Expo remains a key opportunity to stay informed, exchange ideas and elevate conversations that push the industry forward.

Sphere is a music and entertainment arena in Paradise, Nevada, United States, east of the Las Vegas Strip.

The Quest Perspective

At Quest, we view events like Waste Expo as essential opportunities to expand our knowledge and deepen our connections. This is how we continue to lead in offering dynamic solutions and insights that meet the unique challenges of the businesses we work with. For us, learning about cutting-edge innovations and fostering vendor relationships isn’t just about keeping up with the industry. It’s about anticipating the needs of our clients and proactively addressing them with expertise and creativity.

By staying at the frontier of industry trends, we ensure that we’re not only a trusted partner but a driver of change in delivering sustainable progress for our clients and their communities.

Our Quest team had the privilege of meeting with valued vendor partners and forging new connections at Waste Expo 2025, focusing on growth opportunities and collaborative market planning.

About Quest

Quest Resource Management Group helps businesses reduce their environmental impact through tailored recycling programs, sustainable solutions and actionable insights. Our focus on innovation and collaboration empowers our clients to meet their diversion goals while driving efficiency and long-lasting value.

Ah, Denver in April. Crisp mountain air, stunning views and the electric energy of ConnexFM 2025. It was an action-packed event filled with inspiring conversations, valuable insights and a collective focus on shaping the future of facilities management. 

For those of us in the waste and recycling industry, the conference underscored some powerful trends and priorities that can drive meaningful change for businesses everywhere.

Here’s a look at the key takeaways and big ideas that emerged during the event.

1. Back to Basics: Simplicity is Key

Amid all the buzzwords and cutting-edge solutions, one clear theme rose to the top at ConnexFM this year: simplify, simplify, simplify. Businesses are dealing with complex challenges, but some of the most impactful solutions come from mastering the fundamentals.

• Streamlining processes like invoice management and contract oversight was a major talking point. These simple efficiencies save headaches and, more importantly, time and money.
• Focusing on “right-sizing” services seasonally can help businesses adapt to their actual needs, ensuring they’re not overpaying or underprepared.

By cutting through the noise and focusing on the basics, businesses can build a solid foundation that supports long-term sustainability and growth.

2. Advocating for Sustainability (While Managing Costs Effectively)

The economy may be uncertain, but a commitment to sustainability is non-negotiable. At the conference, it became clear that decision-makers are increasingly looking for ways to align their waste and recycling programs with their organizational goals while maintaining fiscal responsibility.

• The ability to secure services at market rates or better is valuable—but it’s about more than just cost. Businesses also want clear metrics that show progress toward sustainability initiatives.
• ESG (Environmental, Social, and Governance) goals are top of mind, and companies want partners who can help measure and achieve them thoughtfully.

This balance between financial discipline and eco-consciousness resonated throughout ConnexFM, showing that businesses don’t have to choose between savings and sustainability.

3. One Point of Contact, Infinite Benefits

The complexity of managing waste and recycling operations across multiple locations is a daily headache for facility managers. ConnexFM highlighted the growing demand for a simpler, smarter way to manage it all.

• The value of having one point of contact caught the attention of many attendees. Imagine consolidating 67 phone calls, vendor clashes and scattered invoices into a single managed solution. Yes, it’s possible. And yes, it’s a game-changer.
• Companies are realizing how much time they’ve been wasting by juggling multiple vendors. By partnering with a single holistic service provider, they can save time and focus on what really matters.

Whether it’s hazardous waste, unique sustainability initiatives, or large-scale recycling programs, having a single partner simplifies operations and ensures accountability.

4. The Role of Technology in Smarter Decisions

A topic that turned heads (and even dropped jaws at times) was the role of technology. Data and digital tools not only streamline reporting but also offer actionable insights that help businesses optimize their waste and recycling programs.

• Attendees expressed frustration around accessing useful data; many still rely on manual processes like cross-referencing invoices and updating spreadsheets. Enter smart portals.
• An effective portal consolidates transaction data, tracks tonnage and diversion rates, and spits it out into readable, exportable reports. It saves hours of work and makes goal tracking easier.

Technology doesn’t just replace old methods; it enables businesses to see their operations more clearly and make better, faster decisions.

5. Expertise That Actually Makes a Difference

Throughout the event, one concern echoed repeatedly from attendees: waste and recycling often feel like an afterthought in the grand scheme of facilities management. It’s lumped into “expenses” rather than viewed as an opportunity to drive value. But when the right expertise steps in, everything changes.

• Specialized knowledge matters. Whether it’s handling hazardous materials, managing wastewater at car washes, or working with unique commodities, businesses need trusted advisors who understand the ins and outs of their industry.
• Partnering with experts who’ve been in the trenches offers peace of mind and ensures every program is tailored and optimized for success.

These conversations reminded us why it’s so critical to focus not just on the what but the how. When organizations work with the right team to bring industry-specific insight to the table, they unlock efficiencies they didn’t even know were possible.

6. Integration, Collaboration and Accountability

One final key theme from ConnexFM was the growing demand for seamlessly integrated services. Facility managers don’t just want to fix problems; they want to be able to anticipate them, solve them proactively, and get the credit for a job well done.

• Integrated solutions allow managers to monitor efficiencies across open markets and franchise areas without the logistical headaches.
• A single provider creates transparency, tracks key KPIs, negotiates contracts and delivers consolidated billing for ultimate accountability.

This level of integration gives managers the tools to succeed while providing the flexibility to focus on larger strategic goals.

Looking Ahead

ConnexFM 2025 was a powerful reminder of what facilities management can achieve when innovation meets practicality. For us at Quest, it’s clear that businesses want more than a vendor; they want a proactive partner with a single call, a straightforward plan and a portfolio of expertise to tackle even the messiest challenges.

By harnessing the power of simplicity, technology, sustainability and collaboration, we have the chance to not just meet expectations—but exceed them.

Here’s to carrying these lessons forward and helping businesses work smarter, save time and take care of the planet, one streamlined solution at a time. We’ll see you at ConnexFM 2026!

AUSTIN, TEXAS — This year, South by Southwest was a buzzing crossroads of innovation, inspiration, and impactful ideas about the future of sustainability across industries. Quest Resource Management Group proudly immersed ourselves in the action, joining conversations that ranged from the future of factories to food waste innovation, from circular design to managing the hidden costs of our digital footprint. Across every discussion, one overarching message rang clear: thoughtful, creative solutions to reduce waste (in all its forms) don’t just benefit the planet. They forge smarter, stronger, and more resilient businesses.

Here’s a look at what stood out and why it matters to Quest’s mission of empowering businesses to lead with sustainability.

A Smart Factory Future Doesn’t Replace Humans, It Elevates Them

The panels on “Smart, Sustainable, Streamlined Factories of the Future” sparked thoughtful debates about the evolving role of people in highly automated industries. Contrary to fears that automation will render human workers obsolete, one panelist beautifully reframed the issue with this analogy: “When we introduced calculators to schools, we didn’t eliminate math—we made it more accessible.” Similarly, the factories of the future aren’t about removing people but empowering them to work smarter by integrating advanced technologies.

This insight resonates with Quest’s approach. When companies streamline their processes through better recycling programs or use advanced analytics to track material flow, they free up resources for innovation and creativity. We see it time and again: efficient resource management unlocks new opportunities for employees and businesses alike.

The Economics of Sustainability

While environmental responsibility might open the door, it’s often the financial incentives that keep sustainability initiatives scaling. One session spotlighted how co

mpanies reinvest savings from waste reduction into higher-quality products or better customer experiences. The result? Heightened customer loyalty and a stronger financial foundation.

At Quest, we champion this principle by helping businesses discover real economic benefits in smarter recycling and resource usage. Sustainability shouldn’t be a nice-to-have; it should drive meaningful business outcomes. That’s why we work tirelessly to create solutions that are both eco-minded and budget-friendly.

Digital Footprints as the New Frontier

By the third day, conversations shifted to an equally pressing topic that’s closer to home than many realize. The panel “Create, Code, Conserve” explored the often-overlooked environmental toll of our internet habits. Did you know that the tech sector’s carbon emissions now surpass those of the aviation industry? Behind every app refresh or data stored in the cloud lies a silent energy use crisis driven by data centers and their ravenous hunger for electricity.

For Quest, this discussion was a reminder that sustainability goes beyond tangible waste. Helping businesses see the full picture of their environmental impact, from virtual data to physical materials, allows for smarter decision-making that aligns with broader goals of efficiency and responsibility.

Circular Design for a Balanced Planet and Budget

Circular principles featured prominently in discussions, particularly around maintaining user experience while designing more sustainably. One speaker put it simply but powerfully: “Circular design isn’t about sacrifice. It’s about creating value that lasts.” Whether it’s converting kitchen scraps into delicious meals or reengineering product life cycles to minimize waste, circular systems consistently prove that sustainability isn’t a compromise but rather an upgrade to traditional methods.

This mirrors Quest’s belief that every step toward circular thinking adds strength to a business model. When we consult with clients, whether in manufacturing, retail, or hospitality, we aim to uncover opportunities not just to cut costs but to rethink what “waste” can contribute to a larger ecosystem.

A Future Fueled by Partnerships and Purpose

What tied everything together was the consistent call for collaboration. Across industries, panelists emphasized that no single company can tackle these challenges alone. Partnerships amplify impact, drive innovation, and accelerate progress. “We cannot find solutions by ourselves,” stated one speaker. “Partnerships are key to unlocking a greater system of change.”

Quest wholeheartedly agrees. Our work hinges on cooperation. From educating partners on recycling best practices to building streamlined solutions that serve industries from food service to construction, we aim to be that essential link that aligns sustainability with success.

Change is a Vote You Cast Every Day

Finally, a poignant message from the food waste session reminds us why we do what we do. “Every time we choose to reduce waste, we are casting a vote for the future of our planet,” said one panelist. Whether it’s nurturing dwindling topsoil or finding brilliant ways to turn scraps into value, these small, intentional choices ripple out to create larger transformations.

At Quest, helping businesses make those choices a little easier is what drives us. The insights we gathered at SXSW energize our belief that sustainable practices aren’t just the future; they’re the present opportunity to redefine what’s possible.

As we head back to our offices, we’re reminded that solving environmental challenges can be as inspiring as it is essential. And for every company ready to explore what sustainability can mean for their operations, Quest is here to make it a practical, scalable reality. 

Until next year, Austin!

From February 11-13, Las Vegas became the backdrop for the Restaurant Facility Management Association (RFMA) Annual Conference, a cornerstone event for restaurant facilities professionals. This three-day extravaganza brought together industry leaders to connect, learn, and dive into the latest solutions tailored for our unique challenges.

RFMA 2025 was a whirlwind of insightful discussions, dynamic panels, and engaging exchanges among exhibitors. It was a vibrant marketplace of ideas where attendees could explore innovative approaches to tackle the pressing sustainability issues facing the restaurant industry.

Join us as we delve deeper into the key pain points related to work costs that sparked conversation and collaboration, uncovering empowering solutions that will help facilities professionals rise to the occasion and manage expenses effectively.

1. Timely Payment of Invoices

Significant Challenges: A leading restaurant chain reported critical insights, highlighting that 50 of their locations faced service interruptions due to delayed payments. This alarming situation triggered a series of interconnected issues:

• Increased food waste – As waste removal services are halted, the accumulation of waste creates unpleasant odors that deter customers from dining at affected restaurants. It is essential to maintain a clean and inviting environment to ensure customer satisfaction. Unfortunately, foul smells from the buildup of waste compound the challenges of effective waste management.
• City fines for non-compliance – Disruptions in waste management due to stop services can attract scrutiny from local authorities. Accumulating waste can lead to violations of health and sanitation codes, exposing restaurants to fines and further damaging their reputation within the community.
• Surged rodent activity & other health hazards – Piling waste creates an attractive environment for pests, leading to increased rodent populations and other health risks. The breakdown of sanitary operations endangers not only the restaurant’s cuisine quality but also public health, undermining the trust that patrons place in these establishments.

Suggested Solutions:

• Implement systematized accounts payable – By implementing a structured payment system, a waste services and management provider can address all waste and recycling needs with a single invoice, allowing restaurants to enhance their services and develop a more resilient operational framework.
• Engage management service collaboration – Partnering with external management services can streamline operational efficiency, ensuring that vendors and service providers maintain a pulse on payment schedules and requirements, thus safeguarding against the risks posed by late payments and ensuring their services run uninterrupted.

2. Front-of-House Contamination

Significant Challenges: Front-of-house contamination is a persistent issue in the restaurant industry. Improper food disposal and cross-contamination between recycling drink cups or plastic and food waste often go unnoticed by customers, but they are all too common. Key issues include:

• Misplacement of general waste and food scraps – The failure to properly segregate waste complicates recycling efforts, reducing the effectiveness of sustainable practices and increasing operational costs.
• Non-compliance and increased costs – Restaurants that struggle with waste separation often face increased disposal costs and fines for non-compliance with local regulations.

Suggested Solutions:

• Embrace simplicity and clear signage – It’s important to avoid overwhelming people, as this can lead to mistakes and a loss of care. Therefore, keeping processes simple is essential. Use clear and easily understandable signage. Integrating this approach into the company culture can significantly reduce contamination. For example, a color-coded bin system that matches food packaging can make waste disposal more intuitive and encourage patrons to participate in waste separation, ultimately promoting a cleaner environment.
• Volunteer management during peak hours – Designating staff members to oversee waste disposal during busy times can lead to a notable decrease in contamination rates, enhancing the overall guest experience.

3. Organics Recycling Hurdles

Significant Challenges: In specific states and municipalities, organics recycling is mandated, presenting significant challenges for organizations. These requirements often result in increased budgets, as managing organic waste can be as costly, if not more so, than processing municipal solid waste. Additionally, many organizations have publicly committed to sustainability goals but find themselves at a standstill after addressing their traditional recycling needs. This gap complicates their ability to fully implement effective organics recycling programs and communicate their sustainability efforts effectively.

Suggested Solutions:

Partner with organizations that have established infrastructure – Collaborating with partners who specialize in organics recycling can provide organizations with access to the necessary resources and expertise. These partnerships can help in creating compelling narratives regarding how the organic waste is managed and utilized. By showcasing successful outcomes, such as composting initiatives or the supply of organic materials to local farms, organizations can enrich their public relations stories and validate their sustainability initiatives. This not only enhances their credibility but also engages their customers in a broader conversation about environmental responsibility and community impact.

Looking Ahead

As we wrapped up the conference, a clear sentiment emerged: the restaurant facilities industry possesses immense potential for positive change through collaboration, innovation, and a relentless focus on sustainability. With the insights gathered and solutions shared, attendees left inspired to implement actionable strategies within their own organizations, positioning themselves as leaders in the movement towards a more sustainable future for restaurants.

As we move through 2025, sustainability continues to be a driving force behind business practices across various industries. The urgency of climate change, coupled with consumers’ demands for eco-friendly practices, has led to innovative approaches that prioritize both environmental health and profitability. 

In this article, we’ll explore key sustainability trends in 2025 and practical waste management tips that businesses can adopt to enhance their practices and reduce their ecological footprint.

Current Sustainability Trends

1. Circular Economy Adoption

As sustainability becomes a central expectation among consumers, vendors, and partners alike, businesses are increasingly recognizing the importance of embracing a circular economy. This shift is not merely a trend; it is driven by mounting regulatory pressures and a growing demand for environmentally responsible practices. The Ellen MacArthur Foundation highlights the urgency of this transition, predicting that a circular economy could unlock economic benefits totaling $4.5 trillion by 2030. For instance, com

panies like IKEA are leading the way by redesigning their supply chains to facilitate the refurbishment and recycling of products, effectively minimizing waste and extending the lifecycle of their offerings. 

While the principles of circularity are consistent across various industries—emphasizing recycling, reuse, and resource efficiency—the journey towards these goals varies significantly based on the unique characteristics of each sector’s supply chain. This divergence underscores the need for tailored strategies that account for specific challenges and opportunities within different industries. By adopting such customized approaches, companies can not only meet regulatory requirements but also position themselves as leaders in sustainability, ultimately reaping both environmental and economic rewards.

2. Corporate Carbon Footprint Reduction

Companies are making significant strides in reducing their carbon footprints. Research from McKinsey indicates that 75% of executives prioritize climate action as a key factor in their corporate strategies in 2025. 

By taking concrete steps towards carbon footprint reduction—such as implementing science-based targets, conducting energy efficiency audits, and investing in renewable energy—companies can contribute not only to a more sustainable future but also enhance their competitiveness in a rapidly changing market. Stakeholders increasingly prefer businesses that prioritize environmental stewardship, making these initiatives beneficial for both the planet and the bottom line. Industry leaders like Microsoft, with their commitment to becoming carbon negative by 2030, set a powerful example that encourages innovation and accountability across all sectors. The time for action is now, and every effort counts towards a more sustainable future.

3. Sustainable Material Sourcing

In 2025, there is a growing emphasis on sustainable sourcing of materials. According to the World Economic Forum, over 60% of raw materials are now sourced with sustainability in mind, impacting everything from agriculture to manufacturing. This trend encourages businesses to opt for renewable resources, ensuring minimal environmental disruption. Companies such as Unilever have led this charge, promoting their Sustainably Sourced program, which aims for all raw materials to be sustainably sourced by 2030.

Effective Waste Management Tips for Businesses

1. Conduct a Waste Audit

Understanding the composition and sources of waste is critical. A waste audit helps businesses identify areas where waste can be reduced, reused, or recycled. The Green Business Bureau states that regular waste audits can help businesses cut waste by 30% and save on disposal costs, while also uncovering potential for recycling programs.

2. Optimize Packaging Solutions

Businesses should focus on reducing packaging waste by exploring alternatives such as minimalistic designs, biodegradable materials, and reusable packaging. According to a report from the Sustainable Packaging Coalition, optimizing packaging can lead to significant reductions in waste while often enhancing brand image and customer satisfaction. By innovating their packaging strategies, companies can lower their environmental impact and resonate with environmentally conscious consumers.

3. Partner with a Managed Waste Service Provider

Collaborating with a dedicated waste management company can streamline processes and enhance recycling efforts. A study from the Waste Management Research Institute shows that businesses that work with specialized providers can improve recycling rates by up to 50%. These partnerships can help ensure compliance with local environmental regulations and develop a continuity plan for integration. A managed service provider can offer the necessary skills on an on-demand basis to maintain continuity, availability, and optimal resource utilization.

4. Educate and Engage Employees

Employee engagement is imperative for effective waste management. Businesses must invest in training programs that educate staff on sustainable practices and the importance of waste reduction. According to studies from the American Society of Quality, organizations that involve employees in sustainability initiatives report higher morale and productivity, translating to better waste management outcomes.

5. Incorporate AI Technology for Efficiency

Companies that fail to embrace AI technology risk being outpaced by competitors who have integrated innovative solutions into their operations. AI presents an invaluable opportunity to enhance efficiency, drive scalability, and achieve sustainability goals. For instance, technology used to track waste can provide significant insights into reduction opportunities, as AI-powered waste management systems enable real-time monitoring and data analysis, leading to improved operational efficiency. A 2023 report from the Global Waste Management Outlook even indicated that emerging technologies could reduce overall waste generation by up to 25%. While sectors like construction, agriculture, and healthcare have been slower to adopt AI due to complex regulations and data challenges, industries such as technology, financial services, and e-commerce have reaped the benefits of streamlined operations and enhanced decision-making. 

As industries consolidate, particularly in healthcare, technology, retail, and waste services, companies must navigate partnerships carefully to avoid pitfalls associated with dominant players offering one-size-fits-all solutions. A managed waste service provider can guide organizations toward technology and programs that yield the most return on investment. By leveraging AI and innovative technologies, companies can improve their competitiveness and uncover significant insights into waste reduction, achieving both operational efficiency and sustainability. Those who effectively harness these tools will be better positioned to thrive in a complex marketplace, aligning with modern customer expectations that increasingly prioritize sustainability.

In 2025, sustainability is firmly woven into the fabric of business strategy. As companies continue to embrace these trends, effective waste management becomes a critical pillar of environmental stewardship. By conducting audits, adopting policies, engaging employees, and leveraging technology, businesses can enhance their sustainability efforts while reaping financial benefits. The path to sustainability is not just beneficial for the planet but essential for long-term business success, securing a healthier environment for future generations. 

As businesses navigate the future, the commitment to sustainable practices will define their legacy in the community and the world. Let’s embrace these strategies and foster a more sustainable future for all.

About Quest: Quest is a national waste and recycling service provider that enables larger businesses to excel in achieving their environmental and sustainability goals and responsibilities. Quest delivers focused expertise across multiple industry sectors to build single-source, client-specific solutions that generate quantifiable business and sustainability results. Addressing a wide variety of waste streams and recyclables, Quest provides information and data that tracks and reports the environmental results of Quest’s services, gives actionable data to improve business operations, and enables Quest’s clients to excel in their business and sustainability responsibilities.

In 2024, Quest Resource Management Group achieved significant milestones, setting a strong foundation for an even more innovative and collaborative 2025.

We introduced processes to better utilize various industry associations and partnerships that were previously underutilized. Our philanthropic efforts also saw significant progress with the establishment of the Cheryl Skidmore Charity Program. Moreover, we actively engaged in several conferences and exhibits to explore emerging technologies and methods aimed at resource conservation and waste diversion.

Click through our thought leadership column roundup below to view the stories that encapsulate these achievements and set the stage for what lies ahead!

Decoding Eco-Lingo: Understanding 9 “Green” Terms in Sustainable Business Conversations

Green’ terms like greenwashing, greenhushing, and greenstalling often come up in discussions about environmental practices and corporate accountability, but what do they really mean? Understanding the language of sustainability is critical for businesses navigating today’s eco-conscious marketplace. Let’s take a closer look at these terms and explore nine “green” terms that are shaping contemporary eco-discourse.

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Vendor Consolidation: Simplify Waste Management with a Single-Source Service

In today’s dynamic business landscape, effectively managing multiple vendors for waste disposal and recycling services can be quite challenging. This not only consumes valuable time and resources but also leads to operational inefficiencies and unnecessary costs. However, vendor consolidation presents an effective solution for businesses looking to optimize their waste management processes.

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Can Your Business Achieve Zero Waste and Be Cost Neutral?

Amid the growing demand for implementing lasting changes in businesses, a company must consider: Of all the sustainability efforts geared towards attaining zero waste, which ones are the quickest, most attainable, most impactful, and yield visible results at no expense? Some industries prove it’s possible. But what does that mean for other industries?

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Waste Expo 2024: 3 Takeaways to Launch or Expand Business Sustainability Efforts

From May 6-9 in Las Vegas, North America’s most significant solid waste, recycling, organics, and sustainability trade show took place. For practical insights to invigorate or revolutionize your company’s efforts, delve into the following three key learnings from this year’s WasteExpo.

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Meet the Moment: SXSW 2024 on the Need for Data to Address Sustainability

The South by Southwest festival and conference in Austin, Texas, hosted several sessions focused on the growing concern for our planet and its resources. If you’re an executive interested in improving your company’s efficiency while taking steps toward sustainability, you may find it helpful to review the key takeaways from the sustainability-centered panels that took place at SXSW.

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How Retailers Can Accelerate Sustainability to Keep Up with Major Brands

This three-step guide to sustainability provides a clear roadmap for translating goals into action. It emphasizes identifying key areas, applying insights, and thriving in a team environment. By taking a systematic approach, retailers can improve their environmental impact and reach sustainability goals.

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The Shocking Truth About Food Waste: How Businesses Can Drive Positive Change

Businesses can drive positive change by analyzing operational data, developing realistic plans, educating staff, and implementing sustainable alternatives. By making these operational shifts, businesses can reduce food waste, greenhouse gas emissions, and contribute to a circular economy.

Electric Vehicles: Driving Toward a Sustainable Future

Challenges related to EVs include hazardous materials, high resource consumption, complex recycling processes, and the strain they put on the electricity grid. However, various strategies are being developed to tackle these challenges, such as redesigning batteries, second-life solutions, and using comprehensive data for making well-informed decisions.

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How Sustainable is AI? Discover a Balance Between Innovation, Efficiency

Artificial intelligence offers numerous benefits, but it’s crucial to consider the environmental impact and energy costs associated with its implementation. Businesses can make informed decisions to improve operational efficiency and sustainability by collecting and analyzing data.
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A key topic for many businesses is accurately measuring and reporting scope 3 emissions. According to the Environmental Protection Agency, that very topic could often represent around 90% of a company’s total carbon output and 75% of a company’s greenhouse gas (GHG) emissions.

As more organizations commit to sustainability and their emissions reduction targets, consider the common challenges that companies face when reporting scope 3 emissions and review the below three-step guide on how you can prepare for your reporting journey.

Scope 3 Emissions: Challenges of Measuring & Reporting

There are several obstacles companies can stumble across when it comes to the measurement and reporting of scope 3 emissions. While each business is unique and will face very specific challenges, some of the most common ones are:

• Reliance on Value Chain Partners – According to ESG Today, only 10% of companies accurately and comprehensively measure their scope 3 emissions. Within supply chains, many rely on shared data to estimate their emissions. However, organizations often struggle to collect relevant and sufficiently granular data from their suppliers. Sometimes, it’s taken from industry averages rather than accurate calculations.
• Data/Reporting – Emissions are generated in each step, from raw materials and production to delivery. Identifying hot spots and developing reduction strategies will only be more challenging without quality and accurate data/reporting. 

GHG Protocol Scopes/Emissions Across the Value Chain

Courtesy of GHGProtocol.org

Step 1: Understand Your Collection and Reporting Process

Accurate data measurements enhance your experience when reporting Scope 3 Emissions.

• How is your company’s data being collected and reported on?
• What frameworks are being used?
• Does supplier data match the timeframes for your company’s reporting?
• Do you need to fill in gaps with secondary data (government statistics, industry or national averages or studies)? If so, is your company disclosing the use of secondary data?
• How granular is your data (inputs such as emissions by the truckload, transportations modes, mileage and fuel data)?

Companies should rely on data that can be measured. Reliable data collection techniques and reporting frameworks better equip businesses to make decisions, monitor progress, and efficiently manage their environmental impact along the entire value chain.

Step 2: Assess Relevance of the 15 GHG Scope 3 Categories

Scope 3 covers 15 categories (review them here via EPA.gov) that are broken down into upstream and downstream emissions. These categories provide organizations with more guidance and structure when reporting.

• Focus on the material impact areas by having an assessment done to help you identify the hot spots in your organization’s value chain
• Map material categories across your value chain and see who’s involved in each category (e.g., customers, suppliers, etc.).

Step 3: Plan and Make Adjustments

Develop a system to manage your data collection process. Many steps/parties are involved, and having someone to manage the complexities allows your business to focus on its core: taking care of your customers.

Tips to Reduce Scope 3 Emissions

• Engage the C-suite and board to confirm that everyone in your company understands the implications of Scope 3 and how it will impact their business area.
• Reduce the quantity of waste generated in operations and implement recycling/reuse measures that lead to net GHG reductions.
• Consider sourcing materials locally and find low-carbon opportunities. Replace high GHG-emitting raw materials and transportation modes with lower GHG-emitting raw materials and transportation modes.
• Reduce energy consumption and reevaluate energy sources (e.g., generate energy on-site using renewable sources).

Scope 3 reporting is a journey. As you work towards your sustainability goals, you’ll gather more information and improve your overall performance.

Having a flexible plan in place allows you to focus on your customers.

Meet Our CEO/President

Ray Hatch has served as President and CEO of Quest Resource Management Group (NASDAQ:QRHC) since February 2016. He’s a senior executive with 25 years of in-depth experience in waste management and food services industries that generated more than a billion dollars in revenue.

Quest, a national provider of waste and recycling services, uses deep expertise to build single-source, client-specific solutions to address a wide variety of waste streams and recyclables across multiple industry sectors. Quest also provides information and data that tracks and reports the environmental results of Quest’s services and provides actionable data to improve business operations.

Read our Q&A below to learn more about what makes Ray tick and how his eyes are always fixed on what’s in front of him as well as what’s on the horizon for Quest and its clients.

Q&A

Hatch: “Something that goes across the platform of our clients is living in an environment where managing and controlling costs are becoming increasingly important. It’s more than just a cost of waste programs; it’s the opportunity cost associated with spending too much time trying to adhere to regulations and standards. Businesses are having to manage something outside the scope of their primary business.

We help to alleviate them of that responsibility so they can care for the customers, make better widgets, and take market share away from their competitors. All around (investors, consumers, and industry standards) expect businesses to be more sustainable and be better stewards of their market. Those expectations continue to grow.

Our clients are not in the waste business. They’re in the ‘something else’ business that doesn’t necessarily open them up to understanding alternatives for different waste to different waste streams. For them, dedicating resources to finding new, sustainable homes for their waste streams doesn’t allow them to be productive.

That’s what we do. We’re a B2B problem solver who’s focused on the issues that bring the most value to our clients.”

“One of the reasons I took this job in 2016 was/is our business model. As an asset-light entity, we have infinite flexibility. We’re not tied to capital assets. I can make my decisions on what we do and what we want to do differently without negative economic impact. That said, evolving with the times is vital. And that shines a positive light on our company.

As regulations and technology change how you deal with these different waste streams and commodities, we can pivot almost immediately to that more advantageous situation for our clients. We can shift away from obsolete processes and technologies. We can utilize other people’s more advantageous capital assets. And the same thing happens with regulation as well.

We have expertise in-house that is focused on understanding regulatory changes and trends. And that’s one of the services we’re able to provide to clients to keep them aware of what’s happening or what’s going to be happening relative to the challenges coming at them. A good business partner looks out for each other and finds ways to benefit from the relationship mutually.

We are and will continue to look out for our clients, not only their current needs and concerns but, more importantly, those coming along in the future because that’s what they count on us to do for them. That’s where we should be in that supply chain.”

“Certainly, the environment and diversion. But it’s best to have passion about things you can control and impact instead of what you dream of. What we control and impact is helping businesses be more sustainable, more economically efficient, and grow their market share in the competitive environment.

Some studies show that companies with sustainable quality business practices typically have better economic performance as well. It’s because they’re responsible, good business people who are forward-thinking. And that applies to their economic results more so than the sustainable practice.

When you look at companies passionate about doing the right thing, it’s not just about waste. They want to do the right thing with their employees. They want to do the right things for their customers. They want to do the right things for their products. If you’re a ‘do the right thing’ person, it’s usually not exclusive to one aspect of your business. And that’s why you see a great performance.

I’m passionate about helping those companies that want to continuously improve and do the right thing to be better in their space. The impact and quality we have as a company is measured by our clients’ impact and quality, and that’s what we should be passionate about.”

Expect to see accelerated progress toward resolving some of the planet’s most vexing challenges and more organizations (like yours) to step up!

Fueled by rapidly changing regulatory and reporting standards and investor appetites for ESG performance, more products, services and supply chain practices are being developed with sustainability in mind. As a result, businesses are looking to improve their reputations and operational efficiencies while saving on waste, resource and energy consumption costs.

So, how should a company like yours think, plan and take action in 2023? Review the three key sustainability developments below and allow the information to guide those areas — including who you should partner up with to really put your operations on the right track.

Electric Vehicle Transition

What’s Going On: The world is clearly charging down the road toward electric vehicles, with some saying that EVs will represent two-thirds of global vehicles by 2040. However, there’s also been a lot of talk about the sustainability complications with EV batteries and whether manufacturers can supply enough of them when the world transitions. At the current rate, serious progress needs to happen – and fast – or we can anticipate raw material shortages to drag on.

What We’ve Learned: There have been some breakthroughs in the production process of EV batteries. Manufacturers, equipment suppliers and OEMs are looking at the technology used to extract and refine critical materials (cobalt, nickel and lithium) to unlock cost reduction and greatly improve performance and output – ultimately impacting the sustainability behind the entire process. This year, we should have a better idea of whether the next wave of technology, like direct lithium extraction and recycling techniques, will be effective solutions in the upcoming era of resource scarcity.

What’s Applicable: Sometimes, the issue is not always just the broken parts but the machine or system itself. Instead of hiring someone to correct the problem at hand, think more comprehensively and partner with a company that’s set on your organization’s operational efficiency. Having tabs on the ins and outs of your business (and the waste it produces) can be the ultimate move toward sustainability.

Green Industrial Revolution

What’s Going On: With the manufacturing industry responsible for nearly a quarter of carbon emissions and consuming 54% of the world’s energy sources, there’s an urgent need to address the challenges of decarbonization. New policy developments are pushing manufacturers to get serious about it with their operations and supply chains. Significant penalties are on the horizon. What company wants to have less money in their pocket and brand damage?

What We’ve Learned: It’s no surprise that more companies are recognizing the societal and financial value of reducing waste, conserving energy and decarbonizing their practices. In anticipation of further regulatory developments, companies are trying to stay ahead of the curve, invest wisely and create strong relationships and partnerships.

What’s Applicable: This calls attention to the importance of quality data and reporting. This is where the future is going, and you don’t want to be the business struggling to keep up but rather the one leading the charge. So, analyze your practices and strengthen your competitive advantage by working with a waste provider that knows what it takes to keep you compliant and efficient.

Sustainable Food

What’s Going On: In recent years, farmers, food suppliers and grocery stores have been affected by labor shortages, diseases and destructive weather. Have you noticed the availability of eggs in the supermarket lately? Plenty has occurred to speed up our search for solutions to our food problems and build more sustainable and resilient systems.

What We’ve Learned: We are seeing many exciting partnerships aimed at transforming the food system. People worldwide are going through similar struggles and are reaching out about sustainable production, open trade, and supporting international initiatives. (Look at DeHaat for inspiration in sustainable farming.) This growing recognition to make drastic changes to the status quo could lead to significant developments in 2023.

What’s Applicable: This response highlights the benefits of engagement and collaboration. Like any business relationship, you want to work with the people who align with your values, have your best interests at heart and are willing to have the conversations you need to survive and thrive during any obstacle.

Much is going on in the world, and change is constant. It’s a lot to keep up with, and it can create confusion on how one should adapt. Don’t hesitate to get the help you need, so you can focus on what you need.