Managing waste and recycling across multiple properties nationwide is a complex challenge. Juggling numerous vendors, deciphering inconsistent invoices, and ensuring compliance at every location can consume time and resources—and expose businesses to risk. Yet, forward-thinking organizations are finding ways to streamline operations, cut costs, and support ambitious sustainability goals. How? By embracing best-in-class strategies that centralize oversight, communication, and analytics.

Below, we outline key factors that every business should consider when evaluating waste and recycling management partners or solutions.

Why Centralized Operations Matter

Decentralized waste and recycling programs often introduce confusion, inefficiency, and higher operational costs. When businesses manage multiple sites independently, redundant services, overlooked compliance, and missed diversion opportunities drive up the total cost of operations.

Centralizing your operations addresses these issues by providing a unified point of communication, streamlining interactions, and creating a clear, actionable strategy across your portfolio. This strategic approach directly targets the total cost of operations—helping reduce inefficiencies, optimize resources, and drive greater value enterprise-wide.

Key benefits of centralizing waste and recycling operations include:

• Cost Savings: Leveraging a broad service network and optimizing routing can reduce overlaps and enable stronger purchasing leverage.
• Improved Efficiency: Consistent service and fewer redundancies ensure all sites are supported, leading to smoother daily operations.
• Scalability: Whether you operate a dozen or thousands of locations, a unified system readily adapts as your footprint evolves.

The Power of Simplified Billing

Mismatched invoices, unclear fee structures, and varying payment cycles can turn monthly billing into a major headache—especially across geographically dispersed assets. The best partners offer consolidated billing that covers all sites, reducing administrative burden and improving transparency.

Businesses that migrate to streamlined invoicing can save an average of 10–15% on administrative costs annually, freeing up resources for strategic initiatives and eliminating costly billing errors. The right partner can also provide full auditing of bills, uncovering additional savings—industry stats show that 20% or more of service invoices contain errors.

Custom Reporting and Data-Driven Decision Making

Companies aiming to meet ambitious environmental, social, and governance (ESG) targets need detailed, actionable data. Advanced waste and recycling programs provide comprehensive, customizable reporting, including:

• Waste volumes by site
• Recycling rates and diversion percentages
• Greenhouse gas emissions avoided through recycling or composting

Studies reveal that businesses utilizing detailed analytics enjoy 30% higher recycling rates by pinpointing inefficiencies and implementing data-backed improvements. This not only drives compliance but also empowers companies to share verified sustainability achievements with stakeholders.

The Value of a Dedicated Support Team

Personalized service should be at the center of any effective waste and recycling program. A dedicated support team provides accountability, fast resolution for service issues, and proactive, expert guidance on best practices. This ensures your operations team is never left without answers and your business is always moving forward with confidence.

Advancing Long-Term Sustainability

Sustainability is now a core business imperative. Companies that centralize their recycling and diversion programs often see 20–30% increases in landfill diversion rates within the first year, according to 2023 industry research. Look for providers who offer waste minimization guidance, carbon footprint calculators, and ongoing program evaluation so you can continually improve performance and reduce both costs and environmental impact.

Choosing the Right Partner

Industry leaders across retail, manufacturing, and property management have realized average 15–25% cost reductions and improved compliance by consolidating their waste and recycling portfolios. Enhanced reporting capabilities allow businesses to highlight their achievements and better respond to external demands for transparency.

Centralizing waste and recycling operations doesn’t have to be overwhelming. By seeking out a provider who has expert onboarding processes, offers uncomplicated billing, customizable analytics, and hands-on support, you can turn operational complexity into competitive advantage.

If you’re searching for a trusted partner with proven expertise in these best practices, Quest offers tailored solutions to help drive efficiency, sustainability, and savings for portfolios of large businesses and enterprise-level organizations. Contact our team to learn how we can support your objectives nationwide!

The back-to-school season isn’t just a rush for fresh supplies—it’s a signal that businesses must rethink how they handle resource use, efficiency, and sustainability. As students and families gear up for a new academic year, companies across retail, automotive, and food sectors are confronted with overwhelming streams of packaging, product, and material discards. Now more than ever, the smartest organizations understand this challenge isn’t about quick fixes or single initiatives. It’s about looking at the entire system and making it work better, smarter, and more sustainably.

Doing more with less requires a practical approach: data-driven oversight, integrated solutions, and a partner that can see your operations holistically—not just clean up individual messes. Here’s how the most forward-thinking businesses are shifting from piecemeal efforts to strategic, system-based solutions that deliver lasting results.

The Retail Industry: Tackling Complexity with Clarity

Retailers know the pressures of back-to-school all too well. Recent figures from the National Retail Federation reveal spending for back-to-school and back-to-college in 2025 is expected to reach a record $145 billion. While innovative initiatives—like take-back programs and recycled content products—show real progress, true impact comes from looking at the entire chain, from inbound packaging to reverse logistics.

E-commerce has increased packaging waste exponentially, with over 190 billion packages shipped annually in the U.S. Tackling this isn’t just about using recyclable materials; it means redesigning packaging systems, tracking streams across the business, and actively using data to adjust in real time. The retailers finding meaningful, lasting reductions are those working with partners who provide end-to-end visibility, actionable data, and seamless program management across locations and departments.

Automotive Industry: Moving from Compliance to Optimization

Back-to-school momentum extends into the automotive sector as vehicles flood service bays and showrooms. The industry is making impressive progress—swapping out single-use packaging for reusable containers, recycling parts, and pushing for greener processes. But here’s the hard truth: compliance alone isn’t a strategy, and simple substitutions don’t solve the underlying issues if each part of the operation runs in a silo.

According to the EPA, tens of millions of tires and gallons of used oil still end up improperly stored or disposed of. Managing these streams is more effective when you treat the operation as an interconnected system, not a checklist. By integrating compliance, tracking, reporting, and training under one unified platform, organizations can see inefficiencies before they become problems—and adapt as regulations and materials change.

The most successful auto businesses partner with providers who make sense of this complexity, leveraging real-time analytics and tailored process improvements to drive both environmental and financial outcomes.

Food Industry: Connecting the Dots for Maximum Impact

Food businesses, from cafeterias to catering companies, know the pain points of excessive food and packaging waste—especially in high-traffic seasons. Industry research now indicates about 35% of all food in the U.S. is wasted annually, a figure that not only hurts the environment but drives up costs across the entire supply chain.

Leading companies have rolled out food donation programs, switched to compostables, and invested in smarter purchasing software. Yet, isolated programs too often stall or fail amid changing volumes and complex logistics. That’s why the real game-changer is taking a bigger view: unifying waste diversion, procurement, and inventory tracking within a connected system that responds dynamically to data.

The businesses making measurable gains partner with specialists who consolidate data from multiple touchpoints, identify actionable cost savings, and tie sustainability targets directly into operational workflows.

Why Systems—and the Right Partners—Matter

The rapid innovations happening in every industry are cause for optimism. From recycled product lines to circular models and supply chain transparency, it’s clear businesses are invested in real change. But the difference between isolated improvements and transformative results is a system approach—treating your resources, processes, and data as interrelated parts of a larger whole.

Working with a provider who brings holistic insight and practical, data-backed solutions isn’t just preferable—it’s essential. The right partner will help you streamline operations, monitor and optimize every resource stream, and tie sustainability directly to your business outcomes. They’ll analyze data across your locations, technologies, and teams, uncovering trends and delivering tailored recommendations that lead to less waste, lower costs, and better compliance—all without the guesswork or the burnout of managing piecemeal programs.

As the back-to-school rush approaches, it’s not just about keeping pace. It’s about future-proofing your operations. Rather than relying on short-term fixes or the latest single-initiative trend, the businesses that thrive will be those that commit to an integrated, system-wide approach—maximizing both their impact and their efficiency.

And when the season is over, those improvements will continue to pay dividends, positioning your business as a sustainability leader for years to come.

Partnering with experienced experts empowers businesses to take meaningful action—transforming resource challenges into measurable, sustainable gains. The next step isn’t another quick fix; it’s a smarter, system-wide solution.

Summer often brings a shift in customer habits, industry demands and operational challenges for businesses. Whether you’re in hospitality, retail, manufacturing, or healthcare, waste streams tend to change with the seasons. 

For many industries, summer signals an increase in certain types of waste—from food and packaging to construction debris and product returns. To remain sustainable, efficient, and cost-effective, businesses must adopt circular economy principles tailored to these seasonal trends.

Here, we’ll explore summer waste realities across eight key industries and offer actionable tips to help your business manage waste smarter while staying sustainable all summer long and beyond.

Understanding Seasonal Variations in Waste

Seasonal trends in waste streams arise from shifts in consumer behaviors and industry practices. Summer sees increased outdoor events, peak tourism, construction surges, and warm-weather dining. These trends generate specific waste challenges unique to each industry:

• Automotive sees higher vehicle and tire servicing needs as more people hit the road for vacations.
• Transportation/Logistics face challenges with packaging waste from surges in summer shipments.
• Hospitality/Restaurants encounter food waste spikes amid busier outdoor dining seasons.
• Retail generates additional packaging waste from sales of summer seasonal goods.
• Grocery experiences higher demand for seasonal produce, which increases spoilage risks.
• Manufacturing/Construction accelerate activities due to optimal weather, producing more operational waste.
• Healthcare contends with elevated patient volumes (e.g., heat-related illnesses), resulting in more medical waste.

Being proactive during the summer months offers an opportunity to “close the loop” by designing waste streams to be reused, composted or recycled, reducing environmental impact and optimizing costs.

Practical Steps for All Businesses to Close the Loop

No matter your industry, the following steps can help ensure your waste strategy aligns with circular economy principles this summer:

1. Audit Your Waste Streams.
   Identify what types of waste your facility generates most during the summer and evaluate opportunities for reduction, reuse and recycling.
2. Engage Employees.
   Train staff to follow waste-sorting protocols and encourage creative input on waste-reduction processes. It takes a sustainable ecosystem to move the needle.
3. Collaborate with Vendors.
   Work with suppliers who share your sustainability goals, such as those offering reusable shipping materials or eco-friendly products. Or, better yet, if you work with a waste handling company, there’s a strong chance they are connected with a large network of vendors to identify which vendors are best aligned with your goals and values.
4. Use Technology.
   Implement waste tracking systems to monitor volumes over time and assess the effectiveness of your waste strategies. Know which tech is best suited for your company, so you avoid possibly taking on a new challenge.
5. Educate Consumers.
   Build customer loyalty by showcasing your waste-reduction initiatives. Provide incentives for sustainable behaviors, like discounts for reusable containers or participation in recycling programs.
6. Set Measurable Goals.
   Define success with key metrics (e.g., “reduce food waste by 30%”) and communicate progress transparently.

The Benefits of Sustainability All Season Long

Adopting a circular economy mindset brings numerous advantages. By reducing waste, businesses save on disposal costs, improve efficiency and cultivate customer goodwill. Aligning waste strategies with summer demand patterns ensures your operations remain agile and ready to adapt to other seasonal shifts.

Summer may come with its challenges, but it’s also ripe with opportunities. By preparing now and rethinking waste and recycling management, your business can set the stage for sustainable practices that will carry forward into autumn and beyond. Closing the loop isn’t just about cutting waste; it’s about creating a thriving, connected system where resources are always reused and valued. Will your business take the first step?

This revised glossary reflects updated terminology, highlights emerging trends and ensures you’re equipped to tackle today’s sustainability challenges. Get ready to stir up some alphabet soup with these essential waste and recycling terms.

Note: This glossary is for educational and informational purposes, not legal advice.

Types of Waste

Not all trash is created equal. Waste is made up of a variety of materials, each requiring different strategies for management and recovery. Here’s an updated breakdown:

• Construction and Demolition (C&D) Materials – Instead of calling it “waste,” the term “materials” is increasingly used to highlight a focus on recovery. This includes lumber, drywall, concrete, and other materials generated from construction and demolition activities. Update: Many municipalities now prioritize deconstruction practices to salvage materials for reuse or recycling.
• E-Waste (Electronic Waste) – The fast turnover of electronics has led to growing piles of discarded gadgets like smartphones, tablets, and laptops. Advances in e-waste recycling now emphasize recovering precious metals and rare earth elements.
• Pre-Consumer Waste – Material recycled during the manufacturing process, before it reaches consumers. For instance, fabric offcuts from clothing production.
• Post-Consumer Waste – Refers to items discarded by consumers (think used packaging or old newspapers). Update: The focus on extended producer responsibility (EPR) programs is reshaping how we handle post-consumer waste.
• Biodegradable Waste – Materials that decompose naturally within a short time span, such as food scraps, paper, and untreated wood. New Note: This term is gaining traction over “organic waste,” making its usage more intuitive for consumers.
• Hazardous Waste – Materials that pose risks to health or the environment due to being toxic, corrosive, reactive, or ignitable. Example Update: Lithium-ion batteries, crucial for electronics and EVs, are a growing hazardous waste category, necessitating special handling.
• Plastic Waste – With the global spotlight on plastic pollution, terms like “microplastics” and “single-use plastics” are becoming central to conversations around plastic waste.
• Green Waste – Garden and landscaping debris such as grass clippings, leaves, and tree trimmings. It plays a big role in composting operations.
• Residual Waste – A term growing in use to describe non-recyclable and non-compostable materials left behind after sorting processes.

Management Systems and Processes

Once waste leaves your hands, it enters a complex system designed to sort, process, and (ideally) reuse as much as possible. Here’s what’s new in waste handling:

• Smart Waste Bins – Emerging technologies now equip waste bins with sensors that monitor fill levels, helping organizations optimize collection schedules.
• Anaerobic Digestion – A proven method for composting without oxygen, often used for food waste. It produces biogas, which can be used as renewable energy.
• Baler and Compactor – These machines are mainstays of waste compression, but now, models incorporating AI can better identify and optimize recyclables.
• Commingle Recycling – Mixed recyclables are collected together for processing at materials recovery facilities (MRFs). Update: With contamination in mixed recycling streams increasing, targeted public education campaigns aim to clear up confusion.
• Materials Recovery Facility (MRF) – Where recyclables are sorted and prepared for reuse. The rise of robotics in MRFs is reducing manual sorting errors.
• Waste-to-Value (WTV) – Building on the well-known “waste-to-energy” (WTE), this term highlights converting waste into valuable resources like biofertilizers, bioplastics, and alternative fuels.
• Zero Waste-to-Landfill – A growing benchmark for businesses, this goal means diverting or recovering nearly 100% of waste instead of sending it to landfills.

Recycling and Diversion

Recycling is no longer just about throwing things in the blue bin. Diversion efforts are widening the scope of what can be prevented from reaching landfills. Here’s a snapshot of key terms:

• Circular Economy – Continuing to gain prominence, this approach ensures that materials are kept in use indefinitely, reducing waste and conserving resources. Example: Brands building products with post-consumer recycled content and designing them for longevity and repairability.
• Closed-Loop Recycling – Materials like aluminum and glass that cycle back into their original product form. Update: Policies incentivizing closed-loop practices are taking hold globally.
• EPR (Extended Producer Responsibility) – A policy approach putting more accountability on manufacturers to handle the end-of-life processing of their products and packaging.
• Downcycling – When materials are recycled into a product of lesser quality, like turning plastic bottles into synthetic fabrics.
• Carbon Footprint – The measurement of greenhouse gases emitted by an activity or product. Update: Corporate decarbonization goals now prioritize emissions tracking throughout the supply chain.
• Leaching – A process where harmful substances can seep from waste into the environment, often associated with landfills. New Issue: Leachate management is critical as landfills expand, especially for managing PFAS (forever chemicals).
• Greenwashing – A consumer awareness term calling out companies that exaggerate or mislead claims about their sustainability efforts.
• Zero Waste – A strategy to ensure nothing becomes landfill-bound by reducing, reusing, recycling, and composting materials.
• Eco-Modular Design – A newer term reflecting product designs that allow for disassembly for easier recycling or replacement of parts.

What’s Next in Sustainable Practices?

Innovation and awareness are reshaping waste and recycling practices every day. By understanding new terminology, you’re better positioned to recognize greenwashing narratives, support sustainable companies, and advocate for better systems.

The alphabet soup of waste and recycling shows no sign of thinning out, and neither should our efforts to keep learning. Whether you’re choosing a smarter way to dispose of e-waste or planning waste-free work operations, understanding these concepts drives us closer to a planet with less waste.

Time to practice what we preach. Start small, but aim big. Your next move––separating recyclables, opting for reusable items, or reducing consumption––can help make these terms less of a conversation starter and more of an everyday norm. Together, we can shift from disposable to sustainable.

Resource: https://sor.epa.gov/sor_internet/registry/termreg/searchandretrieve/termsandacronyms/search.do

The Waste Expo 2025 in Las Vegas continues to illuminate the road ahead for the recycling, environmental services and circular economy industries. From groundbreaking technologies to strategic conversations, the event provided a platform to explore the innovations shaping the future. 

At Quest, our team attended with a mission to stay ahead of emerging trends, strengthen key relationships and uncover tools to better serve our clients. Here are the highlights from our experience and what they mean for the evolving landscape.

1. Strengthening Vendor Partnerships

A key theme of this year’s Waste Expo was the evolving role of vendors. Rather than being seen as traditional service providers, vendors are pivoting to create more value through services like tailored site analyses and waste audits. These enhanced collaborations aim to optimize operations, reduce costs and deliver better outcomes for businesses. For Quest, this represents an opportunity to foster stronger, multi-level relationships that not only solve challenges but create greater long-term value for our clients.

Learn more about how consolidating vendors can simplify operations and enhance efficiency in our detailed guide here.

2. Spotlight on Electric Vehicles (EVs)

The shift toward electric vehicle fleets stole the spotlight at this year’s Expo. EVs promise lower emissions and enhanced operational efficiency, marking a significant transition from traditional fleet technologies. The wide display of EV trucks and advanced charging systems felt like a glimpse into the future, reaffirming our industry’s commitment to sustainable progress. At Quest, we’re already exploring how these developments can integrate into our offerings to help clients meet their environmental goals.

3. Innovation in Equipment Design

This year also showcased fresh innovations aimed at tackling real-world challenges. For example, new open-top container designs featuring dual-directional doors were unveiled, offering flexibility and efficiency in loading and unloading. These kinds of practical advancements are what enable businesses to streamline processes and reduce bottlenecks. Seeing such solutions firsthand helps Quest identify which technologies align with the needs of our clients.

4. Expanding Markets, Expanding Opportunities

Another valuable takeaway was the industry’s focus on expanding into underserved markets. Vendors are exploring ways to grow their footprints, creating competitive dynamics that in turn present opportunities for clients to benefit from better cost structures and service efficiencies. These expansions also signal a promising shift in addressing challenges for businesses operating in regions with limited service options.

5. Advanced Recycling Techniques

Seeing advancements in recycling technology was particularly exciting. Vendors unveiled processes to clean and separate contaminated plastics, enabling these materials to be reused by their original generators. These innovative techniques not only address sustainability goals but also solve operational issues for businesses striving to reduce landfill contributions. Quest is committed to leveraging these innovations to help clients improve recycling rates and achieve their environmental objectives.

6. Adapting to Industry Evolution

The Expo reflected an industry that never stops evolving. From the increasing adoption of EVs to thoughtful discussions around market shifts, the pace of change is consistent and impactful. The announcement of a new, every-other-year format for Waste Expo events signals a potential shift in how these gatherings are structured. Despite these changes, the Expo remains a key opportunity to stay informed, exchange ideas and elevate conversations that push the industry forward.

Sphere is a music and entertainment arena in Paradise, Nevada, United States, east of the Las Vegas Strip.

The Quest Perspective

At Quest, we view events like Waste Expo as essential opportunities to expand our knowledge and deepen our connections. This is how we continue to lead in offering dynamic solutions and insights that meet the unique challenges of the businesses we work with. For us, learning about cutting-edge innovations and fostering vendor relationships isn’t just about keeping up with the industry. It’s about anticipating the needs of our clients and proactively addressing them with expertise and creativity.

By staying at the frontier of industry trends, we ensure that we’re not only a trusted partner but a driver of change in delivering sustainable progress for our clients and their communities.

Our Quest team had the privilege of meeting with valued vendor partners and forging new connections at Waste Expo 2025, focusing on growth opportunities and collaborative market planning.

About Quest

Quest Resource Management Group helps businesses reduce their environmental impact through tailored recycling programs, sustainable solutions and actionable insights. Our focus on innovation and collaboration empowers our clients to meet their diversion goals while driving efficiency and long-lasting value.

Ah, Denver in April. Crisp mountain air, stunning views and the electric energy of ConnexFM 2025. It was an action-packed event filled with inspiring conversations, valuable insights and a collective focus on shaping the future of facilities management. 

For those of us in the waste and recycling industry, the conference underscored some powerful trends and priorities that can drive meaningful change for businesses everywhere.

Here’s a look at the key takeaways and big ideas that emerged during the event.

1. Back to Basics: Simplicity is Key

Amid all the buzzwords and cutting-edge solutions, one clear theme rose to the top at ConnexFM this year: simplify, simplify, simplify. Businesses are dealing with complex challenges, but some of the most impactful solutions come from mastering the fundamentals.

• Streamlining processes like invoice management and contract oversight was a major talking point. These simple efficiencies save headaches and, more importantly, time and money.
• Focusing on “right-sizing” services seasonally can help businesses adapt to their actual needs, ensuring they’re not overpaying or underprepared.

By cutting through the noise and focusing on the basics, businesses can build a solid foundation that supports long-term sustainability and growth.

2. Advocating for Sustainability (While Managing Costs Effectively)

The economy may be uncertain, but a commitment to sustainability is non-negotiable. At the conference, it became clear that decision-makers are increasingly looking for ways to align their waste and recycling programs with their organizational goals while maintaining fiscal responsibility.

• The ability to secure services at market rates or better is valuable—but it’s about more than just cost. Businesses also want clear metrics that show progress toward sustainability initiatives.
• ESG (Environmental, Social, and Governance) goals are top of mind, and companies want partners who can help measure and achieve them thoughtfully.

This balance between financial discipline and eco-consciousness resonated throughout ConnexFM, showing that businesses don’t have to choose between savings and sustainability.

3. One Point of Contact, Infinite Benefits

The complexity of managing waste and recycling operations across multiple locations is a daily headache for facility managers. ConnexFM highlighted the growing demand for a simpler, smarter way to manage it all.

• The value of having one point of contact caught the attention of many attendees. Imagine consolidating 67 phone calls, vendor clashes and scattered invoices into a single managed solution. Yes, it’s possible. And yes, it’s a game-changer.
• Companies are realizing how much time they’ve been wasting by juggling multiple vendors. By partnering with a single holistic service provider, they can save time and focus on what really matters.

Whether it’s hazardous waste, unique sustainability initiatives, or large-scale recycling programs, having a single partner simplifies operations and ensures accountability.

4. The Role of Technology in Smarter Decisions

A topic that turned heads (and even dropped jaws at times) was the role of technology. Data and digital tools not only streamline reporting but also offer actionable insights that help businesses optimize their waste and recycling programs.

• Attendees expressed frustration around accessing useful data; many still rely on manual processes like cross-referencing invoices and updating spreadsheets. Enter smart portals.
• An effective portal consolidates transaction data, tracks tonnage and diversion rates, and spits it out into readable, exportable reports. It saves hours of work and makes goal tracking easier.

Technology doesn’t just replace old methods; it enables businesses to see their operations more clearly and make better, faster decisions.

5. Expertise That Actually Makes a Difference

Throughout the event, one concern echoed repeatedly from attendees: waste and recycling often feel like an afterthought in the grand scheme of facilities management. It’s lumped into “expenses” rather than viewed as an opportunity to drive value. But when the right expertise steps in, everything changes.

• Specialized knowledge matters. Whether it’s handling hazardous materials, managing wastewater at car washes, or working with unique commodities, businesses need trusted advisors who understand the ins and outs of their industry.
• Partnering with experts who’ve been in the trenches offers peace of mind and ensures every program is tailored and optimized for success.

These conversations reminded us why it’s so critical to focus not just on the what but the how. When organizations work with the right team to bring industry-specific insight to the table, they unlock efficiencies they didn’t even know were possible.

6. Integration, Collaboration and Accountability

One final key theme from ConnexFM was the growing demand for seamlessly integrated services. Facility managers don’t just want to fix problems; they want to be able to anticipate them, solve them proactively, and get the credit for a job well done.

• Integrated solutions allow managers to monitor efficiencies across open markets and franchise areas without the logistical headaches.
• A single provider creates transparency, tracks key KPIs, negotiates contracts and delivers consolidated billing for ultimate accountability.

This level of integration gives managers the tools to succeed while providing the flexibility to focus on larger strategic goals.

Looking Ahead

ConnexFM 2025 was a powerful reminder of what facilities management can achieve when innovation meets practicality. For us at Quest, it’s clear that businesses want more than a vendor; they want a proactive partner with a single call, a straightforward plan and a portfolio of expertise to tackle even the messiest challenges.

By harnessing the power of simplicity, technology, sustainability and collaboration, we have the chance to not just meet expectations—but exceed them.

Here’s to carrying these lessons forward and helping businesses work smarter, save time and take care of the planet, one streamlined solution at a time. We’ll see you at ConnexFM 2026!

AUSTIN, TEXAS — This year, South by Southwest was a buzzing crossroads of innovation, inspiration, and impactful ideas about the future of sustainability across industries. Quest Resource Management Group proudly immersed ourselves in the action, joining conversations that ranged from the future of factories to food waste innovation, from circular design to managing the hidden costs of our digital footprint. Across every discussion, one overarching message rang clear: thoughtful, creative solutions to reduce waste (in all its forms) don’t just benefit the planet. They forge smarter, stronger, and more resilient businesses.

Here’s a look at what stood out and why it matters to Quest’s mission of empowering businesses to lead with sustainability.

A Smart Factory Future Doesn’t Replace Humans, It Elevates Them

The panels on “Smart, Sustainable, Streamlined Factories of the Future” sparked thoughtful debates about the evolving role of people in highly automated industries. Contrary to fears that automation will render human workers obsolete, one panelist beautifully reframed the issue with this analogy: “When we introduced calculators to schools, we didn’t eliminate math—we made it more accessible.” Similarly, the factories of the future aren’t about removing people but empowering them to work smarter by integrating advanced technologies.

This insight resonates with Quest’s approach. When companies streamline their processes through better recycling programs or use advanced analytics to track material flow, they free up resources for innovation and creativity. We see it time and again: efficient resource management unlocks new opportunities for employees and businesses alike.

The Economics of Sustainability

While environmental responsibility might open the door, it’s often the financial incentives that keep sustainability initiatives scaling. One session spotlighted how co

mpanies reinvest savings from waste reduction into higher-quality products or better customer experiences. The result? Heightened customer loyalty and a stronger financial foundation.

At Quest, we champion this principle by helping businesses discover real economic benefits in smarter recycling and resource usage. Sustainability shouldn’t be a nice-to-have; it should drive meaningful business outcomes. That’s why we work tirelessly to create solutions that are both eco-minded and budget-friendly.

Digital Footprints as the New Frontier

By the third day, conversations shifted to an equally pressing topic that’s closer to home than many realize. The panel “Create, Code, Conserve” explored the often-overlooked environmental toll of our internet habits. Did you know that the tech sector’s carbon emissions now surpass those of the aviation industry? Behind every app refresh or data stored in the cloud lies a silent energy use crisis driven by data centers and their ravenous hunger for electricity.

For Quest, this discussion was a reminder that sustainability goes beyond tangible waste. Helping businesses see the full picture of their environmental impact, from virtual data to physical materials, allows for smarter decision-making that aligns with broader goals of efficiency and responsibility.

Circular Design for a Balanced Planet and Budget

Circular principles featured prominently in discussions, particularly around maintaining user experience while designing more sustainably. One speaker put it simply but powerfully: “Circular design isn’t about sacrifice. It’s about creating value that lasts.” Whether it’s converting kitchen scraps into delicious meals or reengineering product life cycles to minimize waste, circular systems consistently prove that sustainability isn’t a compromise but rather an upgrade to traditional methods.

This mirrors Quest’s belief that every step toward circular thinking adds strength to a business model. When we consult with clients, whether in manufacturing, retail, or hospitality, we aim to uncover opportunities not just to cut costs but to rethink what “waste” can contribute to a larger ecosystem.

A Future Fueled by Partnerships and Purpose

What tied everything together was the consistent call for collaboration. Across industries, panelists emphasized that no single company can tackle these challenges alone. Partnerships amplify impact, drive innovation, and accelerate progress. “We cannot find solutions by ourselves,” stated one speaker. “Partnerships are key to unlocking a greater system of change.”

Quest wholeheartedly agrees. Our work hinges on cooperation. From educating partners on recycling best practices to building streamlined solutions that serve industries from food service to construction, we aim to be that essential link that aligns sustainability with success.

Change is a Vote You Cast Every Day

Finally, a poignant message from the food waste session reminds us why we do what we do. “Every time we choose to reduce waste, we are casting a vote for the future of our planet,” said one panelist. Whether it’s nurturing dwindling topsoil or finding brilliant ways to turn scraps into value, these small, intentional choices ripple out to create larger transformations.

At Quest, helping businesses make those choices a little easier is what drives us. The insights we gathered at SXSW energize our belief that sustainable practices aren’t just the future; they’re the present opportunity to redefine what’s possible.

As we head back to our offices, we’re reminded that solving environmental challenges can be as inspiring as it is essential. And for every company ready to explore what sustainability can mean for their operations, Quest is here to make it a practical, scalable reality. 

Until next year, Austin!

From February 11-13, Las Vegas became the backdrop for the Restaurant Facility Management Association (RFMA) Annual Conference, a cornerstone event for restaurant facilities professionals. This three-day extravaganza brought together industry leaders to connect, learn, and dive into the latest solutions tailored for our unique challenges.

RFMA 2025 was a whirlwind of insightful discussions, dynamic panels, and engaging exchanges among exhibitors. It was a vibrant marketplace of ideas where attendees could explore innovative approaches to tackle the pressing sustainability issues facing the restaurant industry.

Join us as we delve deeper into the key pain points related to work costs that sparked conversation and collaboration, uncovering empowering solutions that will help facilities professionals rise to the occasion and manage expenses effectively.

1. Timely Payment of Invoices

Significant Challenges: A leading restaurant chain reported critical insights, highlighting that 50 of their locations faced service interruptions due to delayed payments. This alarming situation triggered a series of interconnected issues:

• Increased food waste – As waste removal services are halted, the accumulation of waste creates unpleasant odors that deter customers from dining at affected restaurants. It is essential to maintain a clean and inviting environment to ensure customer satisfaction. Unfortunately, foul smells from the buildup of waste compound the challenges of effective waste management.
• City fines for non-compliance – Disruptions in waste management due to stop services can attract scrutiny from local authorities. Accumulating waste can lead to violations of health and sanitation codes, exposing restaurants to fines and further damaging their reputation within the community.
• Surged rodent activity & other health hazards – Piling waste creates an attractive environment for pests, leading to increased rodent populations and other health risks. The breakdown of sanitary operations endangers not only the restaurant’s cuisine quality but also public health, undermining the trust that patrons place in these establishments.

Suggested Solutions:

• Implement systematized accounts payable – By implementing a structured payment system, a waste services and management provider can address all waste and recycling needs with a single invoice, allowing restaurants to enhance their services and develop a more resilient operational framework.
• Engage management service collaboration – Partnering with external management services can streamline operational efficiency, ensuring that vendors and service providers maintain a pulse on payment schedules and requirements, thus safeguarding against the risks posed by late payments and ensuring their services run uninterrupted.

2. Front-of-House Contamination

Significant Challenges: Front-of-house contamination is a persistent issue in the restaurant industry. Improper food disposal and cross-contamination between recycling drink cups or plastic and food waste often go unnoticed by customers, but they are all too common. Key issues include:

• Misplacement of general waste and food scraps – The failure to properly segregate waste complicates recycling efforts, reducing the effectiveness of sustainable practices and increasing operational costs.
• Non-compliance and increased costs – Restaurants that struggle with waste separation often face increased disposal costs and fines for non-compliance with local regulations.

Suggested Solutions:

• Embrace simplicity and clear signage – It’s important to avoid overwhelming people, as this can lead to mistakes and a loss of care. Therefore, keeping processes simple is essential. Use clear and easily understandable signage. Integrating this approach into the company culture can significantly reduce contamination. For example, a color-coded bin system that matches food packaging can make waste disposal more intuitive and encourage patrons to participate in waste separation, ultimately promoting a cleaner environment.
• Volunteer management during peak hours – Designating staff members to oversee waste disposal during busy times can lead to a notable decrease in contamination rates, enhancing the overall guest experience.

3. Organics Recycling Hurdles

Significant Challenges: In specific states and municipalities, organics recycling is mandated, presenting significant challenges for organizations. These requirements often result in increased budgets, as managing organic waste can be as costly, if not more so, than processing municipal solid waste. Additionally, many organizations have publicly committed to sustainability goals but find themselves at a standstill after addressing their traditional recycling needs. This gap complicates their ability to fully implement effective organics recycling programs and communicate their sustainability efforts effectively.

Suggested Solutions:

Partner with organizations that have established infrastructure – Collaborating with partners who specialize in organics recycling can provide organizations with access to the necessary resources and expertise. These partnerships can help in creating compelling narratives regarding how the organic waste is managed and utilized. By showcasing successful outcomes, such as composting initiatives or the supply of organic materials to local farms, organizations can enrich their public relations stories and validate their sustainability initiatives. This not only enhances their credibility but also engages their customers in a broader conversation about environmental responsibility and community impact.

Looking Ahead

As we wrapped up the conference, a clear sentiment emerged: the restaurant facilities industry possesses immense potential for positive change through collaboration, innovation, and a relentless focus on sustainability. With the insights gathered and solutions shared, attendees left inspired to implement actionable strategies within their own organizations, positioning themselves as leaders in the movement towards a more sustainable future for restaurants.

As we move through 2025, sustainability continues to be a driving force behind business practices across various industries. The urgency of climate change, coupled with consumers’ demands for eco-friendly practices, has led to innovative approaches that prioritize both environmental health and profitability. 

In this article, we’ll explore key sustainability trends in 2025 and practical waste management tips that businesses can adopt to enhance their practices and reduce their ecological footprint.

Current Sustainability Trends

1. Circular Economy Adoption

As sustainability becomes a central expectation among consumers, vendors, and partners alike, businesses are increasingly recognizing the importance of embracing a circular economy. This shift is not merely a trend; it is driven by mounting regulatory pressures and a growing demand for environmentally responsible practices. The Ellen MacArthur Foundation highlights the urgency of this transition, predicting that a circular economy could unlock economic benefits totaling $4.5 trillion by 2030. For instance, com

panies like IKEA are leading the way by redesigning their supply chains to facilitate the refurbishment and recycling of products, effectively minimizing waste and extending the lifecycle of their offerings. 

While the principles of circularity are consistent across various industries—emphasizing recycling, reuse, and resource efficiency—the journey towards these goals varies significantly based on the unique characteristics of each sector’s supply chain. This divergence underscores the need for tailored strategies that account for specific challenges and opportunities within different industries. By adopting such customized approaches, companies can not only meet regulatory requirements but also position themselves as leaders in sustainability, ultimately reaping both environmental and economic rewards.

2. Corporate Carbon Footprint Reduction

Companies are making significant strides in reducing their carbon footprints. Research from McKinsey indicates that 75% of executives prioritize climate action as a key factor in their corporate strategies in 2025. 

By taking concrete steps towards carbon footprint reduction—such as implementing science-based targets, conducting energy efficiency audits, and investing in renewable energy—companies can contribute not only to a more sustainable future but also enhance their competitiveness in a rapidly changing market. Stakeholders increasingly prefer businesses that prioritize environmental stewardship, making these initiatives beneficial for both the planet and the bottom line. Industry leaders like Microsoft, with their commitment to becoming carbon negative by 2030, set a powerful example that encourages innovation and accountability across all sectors. The time for action is now, and every effort counts towards a more sustainable future.

3. Sustainable Material Sourcing

In 2025, there is a growing emphasis on sustainable sourcing of materials. According to the World Economic Forum, over 60% of raw materials are now sourced with sustainability in mind, impacting everything from agriculture to manufacturing. This trend encourages businesses to opt for renewable resources, ensuring minimal environmental disruption. Companies such as Unilever have led this charge, promoting their Sustainably Sourced program, which aims for all raw materials to be sustainably sourced by 2030.

Effective Waste Management Tips for Businesses

1. Conduct a Waste Audit

Understanding the composition and sources of waste is critical. A waste audit helps businesses identify areas where waste can be reduced, reused, or recycled. The Green Business Bureau states that regular waste audits can help businesses cut waste by 30% and save on disposal costs, while also uncovering potential for recycling programs.

2. Optimize Packaging Solutions

Businesses should focus on reducing packaging waste by exploring alternatives such as minimalistic designs, biodegradable materials, and reusable packaging. According to a report from the Sustainable Packaging Coalition, optimizing packaging can lead to significant reductions in waste while often enhancing brand image and customer satisfaction. By innovating their packaging strategies, companies can lower their environmental impact and resonate with environmentally conscious consumers.

3. Partner with a Managed Waste Service Provider

Collaborating with a dedicated waste management company can streamline processes and enhance recycling efforts. A study from the Waste Management Research Institute shows that businesses that work with specialized providers can improve recycling rates by up to 50%. These partnerships can help ensure compliance with local environmental regulations and develop a continuity plan for integration. A managed service provider can offer the necessary skills on an on-demand basis to maintain continuity, availability, and optimal resource utilization.

4. Educate and Engage Employees

Employee engagement is imperative for effective waste management. Businesses must invest in training programs that educate staff on sustainable practices and the importance of waste reduction. According to studies from the American Society of Quality, organizations that involve employees in sustainability initiatives report higher morale and productivity, translating to better waste management outcomes.

5. Incorporate AI Technology for Efficiency

Companies that fail to embrace AI technology risk being outpaced by competitors who have integrated innovative solutions into their operations. AI presents an invaluable opportunity to enhance efficiency, drive scalability, and achieve sustainability goals. For instance, technology used to track waste can provide significant insights into reduction opportunities, as AI-powered waste management systems enable real-time monitoring and data analysis, leading to improved operational efficiency. A 2023 report from the Global Waste Management Outlook even indicated that emerging technologies could reduce overall waste generation by up to 25%. While sectors like construction, agriculture, and healthcare have been slower to adopt AI due to complex regulations and data challenges, industries such as technology, financial services, and e-commerce have reaped the benefits of streamlined operations and enhanced decision-making. 

As industries consolidate, particularly in healthcare, technology, retail, and waste services, companies must navigate partnerships carefully to avoid pitfalls associated with dominant players offering one-size-fits-all solutions. A managed waste service provider can guide organizations toward technology and programs that yield the most return on investment. By leveraging AI and innovative technologies, companies can improve their competitiveness and uncover significant insights into waste reduction, achieving both operational efficiency and sustainability. Those who effectively harness these tools will be better positioned to thrive in a complex marketplace, aligning with modern customer expectations that increasingly prioritize sustainability.

In 2025, sustainability is firmly woven into the fabric of business strategy. As companies continue to embrace these trends, effective waste management becomes a critical pillar of environmental stewardship. By conducting audits, adopting policies, engaging employees, and leveraging technology, businesses can enhance their sustainability efforts while reaping financial benefits. The path to sustainability is not just beneficial for the planet but essential for long-term business success, securing a healthier environment for future generations. 

As businesses navigate the future, the commitment to sustainable practices will define their legacy in the community and the world. Let’s embrace these strategies and foster a more sustainable future for all.

About Quest: Quest is a national waste and recycling service provider that enables larger businesses to excel in achieving their environmental and sustainability goals and responsibilities. Quest delivers focused expertise across multiple industry sectors to build single-source, client-specific solutions that generate quantifiable business and sustainability results. Addressing a wide variety of waste streams and recyclables, Quest provides information and data that tracks and reports the environmental results of Quest’s services, gives actionable data to improve business operations, and enables Quest’s clients to excel in their business and sustainability responsibilities.

In 2024, Quest Resource Management Group achieved significant milestones, setting a strong foundation for an even more innovative and collaborative 2025.

We introduced processes to better utilize various industry associations and partnerships that were previously underutilized. Our philanthropic efforts also saw significant progress with the establishment of the Cheryl Skidmore Charity Program. Moreover, we actively engaged in several conferences and exhibits to explore emerging technologies and methods aimed at resource conservation and waste diversion.

Click through our thought leadership column roundup below to view the stories that encapsulate these achievements and set the stage for what lies ahead!

Decoding Eco-Lingo: Understanding 9 “Green” Terms in Sustainable Business Conversations

Green’ terms like greenwashing, greenhushing, and greenstalling often come up in discussions about environmental practices and corporate accountability, but what do they really mean? Understanding the language of sustainability is critical for businesses navigating today’s eco-conscious marketplace. Let’s take a closer look at these terms and explore nine “green” terms that are shaping contemporary eco-discourse.

Read More >>

Vendor Consolidation: Simplify Waste Management with a Single-Source Service

In today’s dynamic business landscape, effectively managing multiple vendors for waste disposal and recycling services can be quite challenging. This not only consumes valuable time and resources but also leads to operational inefficiencies and unnecessary costs. However, vendor consolidation presents an effective solution for businesses looking to optimize their waste management processes.

Read More >>

Can Your Business Achieve Zero Waste and Be Cost Neutral?

Amid the growing demand for implementing lasting changes in businesses, a company must consider: Of all the sustainability efforts geared towards attaining zero waste, which ones are the quickest, most attainable, most impactful, and yield visible results at no expense? Some industries prove it’s possible. But what does that mean for other industries?

Read More >>

Waste Expo 2024: 3 Takeaways to Launch or Expand Business Sustainability Efforts

From May 6-9 in Las Vegas, North America’s most significant solid waste, recycling, organics, and sustainability trade show took place. For practical insights to invigorate or revolutionize your company’s efforts, delve into the following three key learnings from this year’s WasteExpo.

Read More >>

Meet the Moment: SXSW 2024 on the Need for Data to Address Sustainability

The South by Southwest festival and conference in Austin, Texas, hosted several sessions focused on the growing concern for our planet and its resources. If you’re an executive interested in improving your company’s efficiency while taking steps toward sustainability, you may find it helpful to review the key takeaways from the sustainability-centered panels that took place at SXSW.

Read More >>

How Retailers Can Accelerate Sustainability to Keep Up with Major Brands

This three-step guide to sustainability provides a clear roadmap for translating goals into action. It emphasizes identifying key areas, applying insights, and thriving in a team environment. By taking a systematic approach, retailers can improve their environmental impact and reach sustainability goals.

Read More >>

The Shocking Truth About Food Waste: How Businesses Can Drive Positive Change

Businesses can drive positive change by analyzing operational data, developing realistic plans, educating staff, and implementing sustainable alternatives. By making these operational shifts, businesses can reduce food waste, greenhouse gas emissions, and contribute to a circular economy.

Electric Vehicles: Driving Toward a Sustainable Future

Challenges related to EVs include hazardous materials, high resource consumption, complex recycling processes, and the strain they put on the electricity grid. However, various strategies are being developed to tackle these challenges, such as redesigning batteries, second-life solutions, and using comprehensive data for making well-informed decisions.

Read More >>

How Sustainable is AI? Discover a Balance Between Innovation, Efficiency

Artificial intelligence offers numerous benefits, but it’s crucial to consider the environmental impact and energy costs associated with its implementation. Businesses can make informed decisions to improve operational efficiency and sustainability by collecting and analyzing data.
Read More >>